Effective Date: August 1, 2026
Smahchills Nigeria LTD (“Smahchills”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.
1. Information We Collect
We may collect the following information:
- Your full name
- Phone number
- Email address
- Delivery address
- Order details
- Payment information processed by our payment partner
- Messages or inquiries you send to us through our website or social media pages
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Respond to your questions and complaints
- Improve our products and services
- Send important updates, promotions, or offers
- Comply with legal and accounting obligations
3. Payment Processing
Payments on our website are processed securely through Paystack. We do not store your full card details on our servers. Payment information is handled by Paystack in line with its own security and privacy standards.
4. Sharing Your Information
We may share your information only where necessary with:
- Delivery partners
- Payment processors
- Service providers that help us run our website and business
- Law enforcement or regulatory authorities where required by law
We do not sell your personal information to third parties.
5. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or alteration. However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.
6. Cookies and Website Usage
Our website may use cookies or similar technologies to improve your browsing experience, remember your preferences, and help us understand how visitors use our website.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where legally allowed
- Withdraw consent for certain uses of your information
8. Third-Party Links
Our website may contain links to third-party websites or social media pages. We are not responsible for the privacy practices of those platforms.
9. Children’s Privacy
Our products and services are not intended for children under 13. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Smahchills Nigeria LTD
Lane 9 Ifesowapo Street, Oke Ureje, Ado Ekiti, Ekiti State
Phone: 08106398266
Email: hello@smahchills.com
Social Media: @smahchills (Instagram, Facebook, TikTok)
